Terms of Service

The service

Forms for Church lets churches and ministries create forms, collect responses, and share them with their teams. These terms are for church account owners, administrators, and team members. Questions and service notices can be sent to hello@formsforchurch.com.

Accounts and church responsibilities

An account owner or administrator must be an adult. You are responsible for your account credentials, the people you invite, the forms your church publishes, and the information your church asks respondents to provide. Tell respondents how their answers will be used and who may receive them. Configure team access, notification recipients, and any webhook destination carefully. You must have the rights needed to submit content and use the service as you configure it.

Do not use Forms for Church forms to collect payment card numbers, government identification numbers, medical records or diagnoses, or information needing protections this service was not designed to provide. Prayer and care requests may contain sensitive personal information. Ask only for what your church needs, give appropriate notice, and restrict access. Do not make forms directed to children under 13 or knowingly ask children under 13 to submit personal information through the service. Do not use the service to send spam or unlawful content.

Trial and paid plans

When a new church workspace is created, it begins a 14-day trial with Pro features and normal usage limits. Creating an account or starting the trial does not require a card or authorize a charge. The church owner can choose a Starter or Pro monthly plan in Billing and separately complete Stripe checkout during or after the trial. Entering a card during the trial does not move the first subscription charge earlier than the church's original 14-day trial end. The plan price and any applicable taxes are shown before the owner confirms checkout. After a successful first payment, a paid subscription renews monthly until canceled through Billing. If a trial expires without a successful paid plan, existing forms and responses remain available to view and export, while creating or publishing forms, uploads, and collecting new responses pause until paid access is restored. Failed or canceled payments may also pause new collection. Your church remains responsible for content and copies it has sent elsewhere.

A church owner may cancel a paid subscription through Billing. Paid access continues until the end of the current paid billing period, and the subscription will not renew after that period. We do not prorate or refund the unused part of a paid billing period when a church cancels, except where applicable law requires otherwise. If you believe a charge is incorrect, email hello@formsforchurch.com so we can review it.

Referral offers

When an eligible church owner has a referral link available in the app, our limited $10 pilot is governed by the Referral Program Terms. Sharing a link or a new church signing up does not guarantee a reward. The program is closed whenever referral links are unavailable.

Delivery and outside services

A church may add email recipients for form notifications. Addresses outside its signed-in team must confirm before receiving notifications. A church may choose to include selected answers in notification emails instead of sending only a secure link. If webhooks are available and enabled, a church may send full responses to an endpoint it chooses. A church may also send confirmation emails to respondents. Deleting a response from Forms for Church cannot recall an email already delivered or a copy already sent to a church-controlled webhook.

If Forms for Church enables Planning Center for a church, and that church connects it and enables a form routing rule, we send only the mapped respondent name and email to its confirmed Planning Center People account and, if selected, its chosen workflow. We read limited account identity, workflow details, exact-email matches, and existing workflow-card state to route safely and avoid duplicates. We do not import a Planning Center directory or form responses into Forms for Church, or continuously sync changes from Planning Center. The church must provide any required respondent notice and permission before sending this information.

Availability, changes, and ending use

Features may change and interruptions may occur. We may restrict an account or form when needed to address abuse, security risks, or unlawful use, and will contact the church owner when reasonably possible. A church owner may delete the church in the app. For an account-data request or help with deletion, email hello@formsforchurch.com. The Privacy Policy explains what deletion removes and what may remain outside the service or in backups.

We may update these terms. We will post a new effective date and notify account owners by email of material changes before they take effect, when we have a working contact address for the owner. The notice will explain when the changes take effect.